Terms & Conditions

 

OVERVIEW

These terms and conditions outline the rules and regulations for the use of Qatarmore.com, By accessing this website we assume you accept these terms and conditions. Do not continue to use qatarmore.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves.

DESCRIPTION OF SERVICE

Qatarmore.com (Marketry Trading and Technology W.L.L) service is a mediator between the customer and the shop (Grocery (or) Supermarkets. If you have placed an order from Qatarmore.com, then a service fee will apply, as this will ensure the best service will be provided by the shop handling your order on your behalf and delivering your order to the location of your choice.

Qatarmore.com enables transactions between participant merchants and buyers, dealing in Consumer Food Products and beverages, etc., (“Delivery Platform Services”). The buyers (“Buyer/s”) can choose and place orders (“Orders”) from variety of products listed and offered for sale by various neighborhood merchants including but not limited to the restaurants and eateries (“Merchant/s”), on the Delivery Platform and Qatarmore.com enables delivery of such orders at select localities of serviceable cities across Qatar (“Delivery Services”). The Delivery Platform Services and Delivery Services are collectively referred to as “Services”. The Delivery Platform is operated and owned by Qatarmore.com, a company established and registered under Qatar Commercial Law, 

Qatarmore.com allows its members who ratify the agreement to order from shops online.

Qatarmore.com provides a way for you to communicate your orders to the groceries which is tied up with our organization. The purpose of this site is to provide a simple and convenient service to consumers, linking them to shops in their area that offer all kinds of grocery and personal Care Items at the click of a button. We have created the website to serve as an online ordering platform to the nearest groceries and Supermarkets.

Qatarmore.com this online market offers to the users is only providing the ability to search for and find Consumer Products from the local shops that deliver to their addresses and enables ordering this through this website. The shops are obligated to comply with country local laws, rules, regulations, and standards pertaining to sale, marketing and safety.

However, it is important for users to understand that Qatarmore.com does. Buyers must make themselves comfortable through information provided by shops on the website or as requested by buyers directly from the shops as to the quality and reliability of the shops, as well as to their compliance with applicable laws.

Qatarmore.com does not in any way guarantee the quality of any Product with applicable laws and does not guarantee matching the menu displayed on the site of what is actually provided to the users.

Qatarmore.com shall not be liable or responsible for any goods or services offered by shops that are unhealthy, is the cause of injury, that is otherwise unacceptable to buyers or that does not meet the expectation of buyers in any manner.

Buyers are solely responsible for verifying the accuracy of delivery addresses, and Qatarmore.com shall have no liability or responsibility for any such erroneous addresses.The delivery times may be affected by factors beyond their control and therefore cannot be guaranteed. We will inform you if we become aware of an unexpected delay.

DELIVERY PLATFORM AND SERVICE

All commercial terms are offered by and agreed to between Buyers and Merchants alone. The contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Qatarmore.com offer support services to Merchants in respect to order fulfillment, payment collection, call center, and other services, Qatarmore.com neither make any representation or warranty as to specifics (such as quality, value, etc...) of the products or services proposed to be sold or offered to be sold or purchased on the Delivery Platform nor does implicitly or explicitly support or endorse the sale or purchase of any products or services on the Delivery Platform. Qatarmore.com accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

Qatarmore.com is operating an online marketplace and assumes the role of facilitator, and does not at any point of time during any transaction between Buyer and Merchant on the Delivery Platform come into or take possession of any of the products or services offered by Merchant. At no time shall Qatarmore.com hold any right, title or interest over the products nor shall Qatarmore.com have any obligations or liabilities in respect of such contract entered into between Buyer and Merchant.

ORDER, DELIVERY & RETURN

During any product delivery made by Qatarmore.com, if the client is not available in the address specified in the system, Within the framework of such a case, the member must accept all legal responsibilities arising from ordering  Products to an address where he/she does not exist.

In relation to any product returns, the terms of product return belonging to the shops are applied. Qatarmore.com does not undertake any responsibilities for the disputes, which may arise from terms of product return belonging to the shops.

ORDER

Once you have selected your order from the website, you will be given the opportunity to submit your order by clicking on the “Buy Now” button. Please note it is important that you check the information that you enter and correct any errors before clicking on the “Checkout” button since once you click on this input errors cannot be corrected. On receipt of your order, Qatarmore.com will begin processing your order and we will send a message on the final page that your order has been received and sent successfully to the Groceries / Supermarkets. Where any payment you make is not authorized you will be returned to the previous page on the website and we shall not be obliged to provide the services.

Any order you place with us is subject to the availability of the product, the delivery capacity and acceptance by us and the participating Merchants. When you place your order online, you receive an order placement notification in mobile app / website notification that we have received it. The fact that you receive a confirmation notification does not necessarily mean that we or the participating Merchants will be able to fulfill your order. If the delivery of goods is not available or if there is no delivery capacity, we will also inform you by phone call or mobile app notification or by SMS.

CANCELLATION

You have the right to cancel an order up to 30 minutes from placing the order on our website. While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any order that is based on inaccurate information. An order may be subsequently cancelled by a shop after you have received a confirmation that it has been sent to the shop. Qatarmore.com and our partner shops reserve the right to cancel any order, before or after acceptance, and will notify you immediately of any such cancellation.

PRICE AND PAYMENTS

  1. All prices listed on the mobile application / website are correct at the time of publication and have been entered as received from the Merchants, the final price charged to you by the Merchant may change at the time of delivery depending on the Weightage of Goods (Fruits and Vegetables). We also reserve the right to modify the goods or services available for sale on the mobile application / website and to stop the registration of Merchants, products or services.

  2. Any contract for the delivery of food products from this website is between you and Qatarmore.com; You agree to be especially vigilant when providing us with your details and guarantee that this information is accurate and complete at the time of ordering.

  3. The total price of goods or services ordered, including delivery charges and other charges, will be posted on the mobile application/website when you place your order. 

DELIVERY

  1.  Delivery times indicated at the time of order are approximate and may vary depending on whether condition, traffic condition, delay in food preparation by restaurant and if any change in delivery location provided while placing order. The goods will be delivered to the address you indicated at the time of the order.

  2. You must ensure that at the time of delivery of food and / or merchandise, adequate arrangements, including access if necessary, are in place for the safe delivery of these goods. We will not be liable for any damages, costs or expenses incurred for these goods or premises if this occurs due to lack of adequate access or delivery arrangements.

  3. If delivery is made by the participating Merchant, it is the sole responsibility of the participating Merchant to provide timely food delivery.

  4. In case the delivery is made by Qatarmore.com, we will take care to deliver in a timely manner. No responsibility is taken for late delivery.

  5. In case of late delivery, delivery costs will not be canceled or refunded by Qatarmore.com.